Speech Variation In Restaurants Essay Example for Free

Speech Variation In Restaurants Essay There are three different dialects in Pennsylvania that will give away where you reside. Why is there so much contrast in speech among the residents of the city and country? The culture where I am from has molded my speech, attitude, and actions; it also has created who I am today. The â€Å"city life† is exceptionally different from the â€Å"country life,† I know this because of my expedition to the middle of nowhere, Lock Haven, PA. Somewhere on the four-hour car ride from Philadelphia to Lock Haven, the residents begin to talk a little stranger with a different dialect then the east coast. For the last five years, I have been employed at a corporate owned Mexican-grill restaurant, Chili’s. When I came to school at the beginning of the Fall 2011 semester, I took on a job at the local corporate restaurant, Ruby Tuesday. By working in restaurants, it forced me to communicate with thousands of people from all over the world. Not only did I encounter the behavioral differences of the â€Å"townies† in the Lock Haven area, but also I found it extremely difficult to converse and understand the costumers and employees at Ruby Tuesday. Going out to eat is something you do for relaxation and pleasure, but when a new employee is thrown into the stressful world of the restaurant industry, the â€Å"new fish† is quickly exposed to words that may seem like a foreign language. Although the syntax in the restaurant business is the same as the English language, the function words vary. There are countless restaurant terms that are used by every position in the establishment. These function words also change through out the country. Not only are you dealing with regional accents, you are dealing with different terminology that is dependent on the location of the business. In the city, it is usually assumed that slang would be more present in the restaurants. This is a true statement for the costumers going out to eat, this is a false statement for the employees that have to represent a corporation that is located in an area of high population, where most of the income is coming from. I have seen more employees get fired in the city for being unprofessional and using slang then I have seen in Lock Haven. At Ruby Tuesday, I have found myself baffled countless times by some of morphology my costumers use. It’s frequent that the costumers have to repeat themselves because of the language barrier. A speech community is a group of people who set norms and expectations regarding the use of language, and being from the city makes any Philadelphia aborigine an outcast. [http://en.wikipedia.org/wiki/Speech_community]. There are different words for the same thing, synonyms, which vary around the state of Pennsylvania in restaurants. For example the seating area around the bar is called the â€Å"lounge† in Philadelphia. The seating area around the bar in Lock Haven is still known as the dinning room area. [http://blog.etundra.com/in-the-restaurant/glossary-restaurant-terms/]. Pennsylvania is divided into roughly three different dialects, The Atlantic midland, East midland, and Pittsburg. [http://aschmann.net/AmEng/]. After watching videos of citizens such as City Councilman Frank Rizzo, Jr. who resides in Philadelphia, Rick Gray, mayor of Lancaster, and U.S. representative Michael Doyle of Pittsburg, it’s is evident that Pennsylvania has distinct native accents. After watching all three videos of these men talking, the accent and dialect that I can most relate to would be Frank Rizzo Jr., the accent that affiliates the most with Lock Haven dialect is Michael Doyle. The way Frank Rizzo pronounces his vowels are very distinct. You can tell in the way he says â€Å"bad, had, and dad,† the IPA sound |à ¦| is pronounced as the IPA sound |I| is pronounced, this is a sign that he is a native of Philadelphia tongue. By having different accents in the restaurant industry, it could get confusing because of the constant screaming and communication in the BOH (Back of the House, or kitchen). [http://www.phon.ucl.ac.uk/home/wells/phoneticsymbolsforenglish.htm] Just in Pennsylvania, there are at least three contrasting dialects. There are multifarious clues that can give away where a costumer or fellow employee is from. If one pays attention to the sound of the use of their vowel pronunciations, behavior, actions and use of slang, it is effortless. It is a phenomenon how just a few hours can exaggeratedly change the way someone talks. Next time you go out to eat, try to figure out where your server is from using these clues!

Tesco The Customer Relationship Champion Marketing Essay

Tesco The Customer Relationship Champion Marketing Essay The Tesco story dates back to 1919 when Jack Cohen, an ex-army man, setup a grocery business in Londons East End. In 1924 Cohen purchased a shipment of tea from a company named T E Stockwell. He used the first three letters of this companys name, added the Co from his name and branded the tea Tesco. Reportedly, he was so enamoured of that he named his entire business Tesco. The first store under the Tesco name was opened in 1929 in Burnt Oak, Edgware. The company grew rapidly in the years that followed, and evolved into a general food retailing outfit. By 1930, around 100 stores were operating under the Tesco Label  [1]  . Realising that the self-service mode of running supermarkets prevalent in the USA worked out much cheaper than the traditional mode of and enabled companies to offer their merchandise at lower prices, Cohen decided to adopt the same for Tesco stores. In 1948, the first self-service Tesco was opened in St Albans. Over the next few years, Tesco grew to 400 stores many of which were purchased by Cohen from other smaller shopping store chains in the country. In the early 1960s, the company began selling clothing, household goods and fresh food in addition to groceries. Tesco pioneered the large format stores concept in the UK with the launch of a 16,500 sq. Ft. store in Leicester in 1961  [2]  . A Master in CRM: Every three months, millions of people in the UK receive mailers from the countrys number one retailer, Tesco. Nothing exceptional about the concept all most all leading retailers across the world send out mailers/magazines to their customers. These initiatives promote the stores products, introduce promotional schemes and contain discount coupons. However what sets Tesco apart from such run-of-the-mill initiatives is the fact that Tesco mass-customises these mailers. Every mailer has a unique combination of articles, advertisements related to Tescos offerings, and third party advertisements as well. Tesco ensures that all of its customers receive mailers which contain material suited to their lifestyles. The company has worked out a mechanism for determining the advertisements and promotional coupons that would go in each of the over 150,000 variants of the mailers. This has been made possible by Tescos world-renowned CRM strategy framework. The Clubcard scheme (launched in 1995) laid the foundations of this CRM framework that made Tesco post growth figures in an industry that had been stagnating for a long time. The data collected through Clubcards formed the basis for formulating strategies that offered personalised services in a cost-effective manner  [3]  . CRM The Tesco Way: Tescos efforts towards offering better services to its customers and meeting their needs can be traced back to the days when it positioned itself as a company that offered good quality products at extremely competitive prices. Even its decision to offer premium end merchandise and services in the 1970s was prompted by growing customer demand for the same. In 1994, the company launched the One in Front scheme to reduce the time customers had to spend waiting at check-out counters. Under this scheme, Tesco store personnel ensured that if there was more than one person at any counter, another counter would be opened for the person in the line. In this way none of the customers have to wait at the check-out counters. Of course, it is not possible for Tesco to adhere this policy during peak trading hours. Nevertheless, this effort to improve customer was appreciated by customers  [4]  . The biggest customer service initiative (and the first focused CRM drive) came in the form of the Clubcard which was launched in 1995. This initiative was partly inspired by the growing popularity of such schemes in other parts of the world and partly by Tescos belief that it would be able to serve its customers in a much better (and profitable) manner by using such a scheme. Tesco knew that at any of its stores, the top 100 customers were worth as much as the bottom 4,000 (in terms of sales). While the top five percent customers accounted for twenty percent of sales, the bottom twenty five percent only accounted for only two percent. The company realised that by giving extra attention to top customers (measured by the frequency of purchases and the amount spent), it stood to gain a lot  [5]  . In May 1994, Tesco began testing the Clubcard loyalty scheme at two of its stores for a period of six months. The scheme started off like any other loyalty card scheme. Customers became members by paying a joining fee and providing personal details such as name, address, date of birth, e-mail, family composition, dietary requirements and product preferences. Impressed with the programs results over six months, the company introduced the scheme in all of its stores by February 1995. All the transactions were linked to individual customer profiles and generated over 50 Gigabytes of data every week. The analysis of the data enabled Tesco to accurately pin-point the time when purchases were made, the amount customer spent, and the kinds of products purchased. Based on the amount spent and the frequency of shopping, customers were classified into four broad categories: Premium, Standard, Potential and Uncommitted Further, profiles were created for all customers on the basis of the types o f products they purchased. Customers were categorised along dimensions such as, Value, Convenience, Frozen, Healthy Eating, Fresh and Kids  [6]  . Tesco also identified over 5,000 need segments based on the purchasing habits and behaviour patterns of its customers. Each of these segments could be targeted specifically with tailor-made campaigns and advertisements. Tesco also identified eight primary life stage need segments based on the profiles of its customers. These segments included single adults, pensioners and urban professionals among others. Another classification of customers developed from the insights generated through data mining. Using this information regarding the classification of customers, Tescos marketing department devised customised strategies for each category. Pricing information and product related decisions were taken after considering the preferences of customers. Also, customers received communications that were tailored to their buying patterns. The data collected through the Clubcard scheme allowed Tesco to modify its strategies on various fronts such as pricing, inventory management, shopping analysis, customer acquisition, new product launches, store management, online customer behaviour and media effectiveness. The data generated by Clubcard was used innovatively, e.g. special attention give to expectant mothers in the form of personal shopping assistants, priority parking and various other facilities. Tesco also tied up with airline companies and began offering Frequent Flyer Miles to customers in return for the points on their Clubcards. Reaping the benefits: The data collected through Clubcard allowed Tesco to target individual customers (the rifle shot approach), instead of targeting them as a group (the carpet bombing approach). As the customers receive the coupons which matches their buying patterns, over twenty percent of Tescos coupons were redeemed as against the industry average of 0.5 percent. Customers falling in different categories receive mailers which are specifically for them. The mass customisation of these mailers also attracted third-party advertisers, since it assured them that their products/services would be noticed by those very customers they plan to target. Naturally, Tesco recovered a large part of its investment in this exercise through revenues generated by third-party advertisements  [7]  . When Tesco discovered that around 25 percent of its customers, who belonged to the high income bracket were defecting to rival Marks Spencer, it developed a totally new product range, Tesco Finest to lure back those customers. This range was then promoted to affluent customers through personalised promotions. As planned, the deflection of customers from this segment slowed down considerably. From Customer Service To Customer Delight: To sustain the growth achieved through the launch of Clubcard, Tesco decided to adopt a four pronged approach: launch better, bigger stores on a frequent basis; offer competitive prices (e.g. offering everyday low prices in the staples business); increase the number of products offered in the Value range; and the focus on the remote shopping services (this includes the online shopping venture). To make sure that its prices were the lowest among all retailers, Tesco employed a dedicated team of employees, called price checkers. This team checked and compared Tescos prices with those of other companies on a weekly basis. The company even helped its customers to compare prices by providing the information on Tesco.com  [8]  . Recommendations: Even though Tescos CRM efforts have resulted in superior financial performance and market share, the company has to look at its customer service standards. Tesco have spent so much time improving the way their stores look, the range of products they sell and their service processes that they may have temporarily overlooked the impact that their people can make on customers through their behaviour, they need to re-address this issue. Tesco should launch initiatives like Every Customer offered Help (ECOH). As part of ECOH, all employees should be given clear instructions about the way in which they are expected to deal with customers. Employees at the check-out counters, for instance, should be asked to be very particular about greeting the customers, offering the help to the customer and finally, wishing customers a good day. Store managers should be empowered for making the ECOH initiative successful, and they should participate whole-heartedly in the scheme. Tesco should also realise that Clubcard initiatives was just one part of the overall thrust on CRM and customer enhancement is needed to survive and excel in the intensely competitive British retail industry. Tesco therefore have to take host of initiatives in its stores to further the thrust given to customer service. Tesco should also introduce new scheduling system for the store employees to increase customer satisfaction levels. Tesco should also make it mandatory for all employees (including top level executives) to spend some time every year in the stores to help them to get acquainted with the nuances of customer service. This program will help Tesco employees to ingrain customer service as a company philosophy in all employees and it will also result in the development of many innovative ideas. Unlike Asdas customer service program, Tescos program should not require employees to get too personal with customers, as Asda have posted employees at the entrance doors to greet customers. To ensure that its CRM efforts are backed by a strong operational framework, Tesco should pay special attention to controlling costs and streamlining its supply chain. In association with its suppliers, Tesco should try to remove all non-value adding costs. Tesco should also collaborate with its suppliers to develop a Lean Thinking approach, which should focus on smart and efficient working.

Shattered by Dick Francis :: essays research papers

Gerald Logan and Martin Stuckey met in a jury room and became immediate friends although they share little in common. Martin is a horse jockey who races at the elite English tracks. Logan, who owns and operates Logan Glass, is a gifted glassblower beginning to earn a well-deserved reputation. Even after the trouble began, Logan never blamed Stuckey nor regretted their friendship. On New Yearà ¢Ã¢â€š ¬Ã¢â€ž ¢s Eve, Logan watches Stuckey race at Cheltenham. However, one of the horses Stuckey rides stumbles and falls on top of the jockey, killing him instantly. Before a stunned Logan can leave the track, he receives a videotape from Stuckeyà ¢Ã¢â€š ¬Ã¢â€ž ¢s valet, who says the deceased planned to give it to him after the races. Logan leaves the tape and his storeà ¢Ã¢â€š ¬Ã¢â€ž ¢s receipt on the store counter to go outside and enjoy the new millennium. When he returns, the tape and his money are gone. A couple of days later, thugs confront Logan demanding the tape. They do not believe him when he tells them he no longer possesses the tape. He also knows he is in trouble unless he recovers the tape and gives it to the proper authorities. Analysis   Ã‚  Ã‚  Ã‚  Ã‚  This is the first novel I have read by Dick Francis. When I first picked up the book I thought I was really going to read some garbage because I saw a horse on the front cover. But honestly, the book was average. There are holes in the plot large enough to ride a horse through. For example, would the information that makes the videotape so valuable really be put on a videotape? The primary villains are cartoon-like and there are many instances in which we are asked to believe if glass-blowing is so damn fascinating to all the secondary characters. The plot was negative. I found it to be very unbelievable. It took place on New Yearà ¢Ã¢â€š ¬Ã¢â€ž ¢s Eve, Loganà ¢Ã¢â€š ¬Ã¢â€ž ¢s best friend dies in a race on New Yearà ¢Ã¢â€š ¬Ã¢â€ž ¢s, Loganà ¢Ã¢â€š ¬Ã¢â€ž ¢s friend Lloyd Baxter lies unconscious in Loganà ¢Ã¢â€š ¬Ã¢â€ž ¢s store supposedly from an epilepsy-attack. Shattered by Dick Francis :: essays research papers Gerald Logan and Martin Stuckey met in a jury room and became immediate friends although they share little in common. Martin is a horse jockey who races at the elite English tracks. Logan, who owns and operates Logan Glass, is a gifted glassblower beginning to earn a well-deserved reputation. Even after the trouble began, Logan never blamed Stuckey nor regretted their friendship. On New Yearà ¢Ã¢â€š ¬Ã¢â€ž ¢s Eve, Logan watches Stuckey race at Cheltenham. However, one of the horses Stuckey rides stumbles and falls on top of the jockey, killing him instantly. Before a stunned Logan can leave the track, he receives a videotape from Stuckeyà ¢Ã¢â€š ¬Ã¢â€ž ¢s valet, who says the deceased planned to give it to him after the races. Logan leaves the tape and his storeà ¢Ã¢â€š ¬Ã¢â€ž ¢s receipt on the store counter to go outside and enjoy the new millennium. When he returns, the tape and his money are gone. A couple of days later, thugs confront Logan demanding the tape. They do not believe him when he tells them he no longer possesses the tape. He also knows he is in trouble unless he recovers the tape and gives it to the proper authorities. Analysis   Ã‚  Ã‚  Ã‚  Ã‚  This is the first novel I have read by Dick Francis. When I first picked up the book I thought I was really going to read some garbage because I saw a horse on the front cover. But honestly, the book was average. There are holes in the plot large enough to ride a horse through. For example, would the information that makes the videotape so valuable really be put on a videotape? The primary villains are cartoon-like and there are many instances in which we are asked to believe if glass-blowing is so damn fascinating to all the secondary characters. The plot was negative. I found it to be very unbelievable. It took place on New Yearà ¢Ã¢â€š ¬Ã¢â€ž ¢s Eve, Loganà ¢Ã¢â€š ¬Ã¢â€ž ¢s best friend dies in a race on New Yearà ¢Ã¢â€š ¬Ã¢â€ž ¢s, Loganà ¢Ã¢â€š ¬Ã¢â€ž ¢s friend Lloyd Baxter lies unconscious in Loganà ¢Ã¢â€š ¬Ã¢â€ž ¢s store supposedly from an epilepsy-attack.

Chronicle of a Death Foretold Essay -- Chronicle of a Death Foretold V

Chronicle of a Death Foretold The type of violence portrayed in Chronicle of a Death Foretold is more of an honor killing, in which two innocent young men feel pressured by society to become violent, instead of their own intentions. The standards and expectations of the society and their own mother who summoned them with the problem expected them to take care of the situation and regain their sister's honor. The kind of violence seen in Billy Budd differs in that it is a regulatory measure meant to keep order and obey the rules of a society and an institution. While both acts of violence are not the pure testosterone driven raging acts seen in modern day news broadcasts, they differ in that they also show a background of honest premeditation. Both were committed for very serious, purposeful reasons of which the murderers knew the full weight of their actions and that was exactly what they intended. In both novels, the murder committed took away a good person's life, while to many witnesses and accomp lices there was a shadow of doubt as to the good intentions and reasoning behind these deeds. The misguided intentions began in Marquez's novel witht he arrival and objectives of Bayardo San Roman. He thinks he deserves a "perfect" bride and has come to this small Caribbean town to find her. Based on looks he picks Angela Vicario, without even knowing her or spending time alone he wants to spend his life with her. This kind of egotism and obvious materialism demonstrates that Bayardo wants Angela based on her looks and "pure" reputation that there are "no better-reared daughters" than the Vicario ones (Marquez 31). She personally means nothing to him, and he wants her for all of the wrong reasons. He is able to... ...to happen, regardless of a moralist’s sense of justice and human rights. Their job was to serve Britain in her Navy during the time of Napoleon, regardless of the personal infringements on the liberties of the crew. Those were minor in comparison to the safety of Britain and her King. The sense of regret and shadow of doubt which lingers after each of these murders, Billy Budd’s execution and the murder of Santiago Nasar, indicates injustice of the system and special circumstances. If the Vicario brothers did not live in a time when all felt it was their â€Å"duty† to find Angela’s â€Å"seducer,† then they would not have been compelled to commit the act they did. If Billy Budd was not at sea during a time of serious mutinies and heightened rebellions worldwide, the same atmosphere would have allowed him more justice and time for a complete trial, perhaps on land.

Goals in the Movies Center Stage and Miracle Essay -- Films Movies

Goals in the Movies Center Stage and Miracle Dreams and goals are one thing that everyone has in common. Everyone has a dream or goal that they strive for; whether it takes a couple days to accomplish, or a lifetime, everyone has at least one. The movies Center Stage and Miracle tell two different stories of triumph, using determination and the inner belief of oneself, to overcome the obstacles standing in the way of their dreams. In both of the movies they show that it takes a great deal of effort and time to reach ones goals, but everyone can accomplish them as long as their minds are set on them. In the movie Center Stage there are many characters that are trying to live their dreams. It is about a group of young kids that tried out and made it into the best ballet academy. It shows the pain, heartbreak, and tears that it took them to discover themselves and follow their dreams. Jody Sawyer is the main character in the movie. She makes it into the academy but nobody understands how she got in. They all say that she has â€Å"bad feet†(Center Stage) and does not have the â€Å"perfect body type† (Center Stage). Jody makes herself practice hard and watches what she eats to get the appreciation that she deserves from her fellow ballet dancers and the instructors of the academy. She succeeds in doing this; her determination and discipline paid off. At the Company’s final dance recital she gets a standing ovation from the whole crowd; everyone was left in awe. Jody accomplished her dream in becoming an amazing ballet dancer. The movie Miracle deals with the dreams and ambitions of the United States Olympic ice hockey team. It is a true story about courage, and ambition that lead them... ...llet dancer. In this wonderful world, dreams and goals can be achieved one way or another. There is so much opportunity in this country for everyone to succeed. The main thing that people need to remember is that it takes time and effort. Anybody can be anything they want to be; no matter what class they are in, how much money they have, or what their grandparents or parents do. It is up to the individual to set their minds to it. People just need to take advantage of all the great opportunities there are in this country. Not everyone has this many opportunities to succeed, so they need not let it pass by. With all the great universities and jobs out there, there is no reason that people should be just standing on the streets with no money to buy food or shelter. A goal just needs to be set and then the determination and discipline comes next.

Implement a strategy to overcome communication barriers Essay

Barriers to communication can present themselves in many diverse forms. Barriers to communication must be anticipated and avoided, by though-out communication strategies . Evaluating past communication helps see where improvement can be made. If I want to others to be open to me , I have to open myself at first. Moreover ,I have to ensure that the person I am communicating with not only hears but understands the statement I am going to make. To climate barriers in communication I have to be able to identify them and take adequate action . In case of time barriers –I am trying to spend required time for active communication without shearing all of my information hurriedly . Distraction barriers –I am fully attentive to my talk, Language barriers-I am making sure that my message is clear without too much medical words or jargon and is comprehensible . Staffing shortage –(is the most common problem in Health Care setting) as a Manager I have to ensure that right number of staff is provided for every shift . In case of lower number of staff on duty different way of communication to be used- board ,communication book ,correct handover to be given with relevant information. With the respect of cultural barriers-we are aware that everybody is different ,the care staff have to understand condition (reading care plans) and culture of the client. We are making sure that our policies are up to date and the staff received appropriate training with regard to awareness cultural and religious differences ,holistic and person –centred approach . There are many different strategies which can be used to overcome barriers to communication. One of the important one is a proper relationship with people who use the service it involves listening skills together with appropriate verbal and non-verbal communication:- -smiling –looking eye contact, gentle tone of voice, showing interest ,nodding head slightly when talking â€Å"I see†, â€Å" I understand†, â€Å"I agree†. I t is very important to build an understanding of people we work with in Social and Health Care . People very often will let you know about their preferred way of communication. All the skills of recognising and overcoming barriers to communication will be useful to avoid situation such as aggression . Reflecting listening skills  are vital in order to make the other person feel included . Empathy may come very useful. Try communicating without judging ,instead view situation and responses from the other person perspective. Make people feel welcome ,wanted and valued and appreciated in communication . If you let others know that are valued ,they are more likely to give you their best. Do not say the first thing that comes into your head but instead take a moment and pay close attention to what you say and how you say it. Focus on what you want to communicate. Always aim to communicate on an equal basis and avoid patronising people . Do not talk about the others behind their back and try not to develop favourites, by treating people equally you will build trust and respect. Encourage open and honest feedback from the receiver to ensure your message is understood . If confidentiality is an issue ,make sure its boundaries are known and ensure is maintained. Learn to troubleshoot and resolve problem and conflict as they arise . Learn how to be effective mediator and negotiator. Encourage and facilitate people to talk to each other. Try not to be judgmental but instead easy the way for conflict resolution. Maintain positive attitude and smile when things do not go to plan, stay optimistic and learn from your mistakes. Some communication scenarios ,by their nature are stressful . Stress can however be a major barrier to effective communication ,all parts should try to remain calm and focused. As often as possible speak face-to-face ,it will convey much more meaning than over the phone or through e-mail. In this busy world we are rapidly losing the art of conversation ,and mainly because we are using the wrong channel for communicating. Very crucial part of management activities are meetings . Meetings are multipurpose actually . They aim at discussing feedback and receiving feedback on the spot. Meetings involve all people working for the company as well as service users and their relatives . A successful and effective meeting is well planned if about its time, venue and agenda. They are very productive and creative ,they are giving the opportunity to everyone to present their view. Overcoming the communication barriers requires a vigilant observation and thoughts of potential barriers in a particular instance of communication . Strategies to overcome these barriers will be different in different situation depending upon the barriers present. â€Å"To listen closely and replay well is the highest perfection we are able to attain in the art of conversation â€Å"-La  Rochefoucauld.

Describe The World Economies In The Past 30 Years

Q1: Describe the shifts in the world economy over the last 30 years. What are the implications of these shifts for international businesses based in Britain, North America, and Hong Kong? Over the last 30 years the integration of global markets along with the accessibility of international products and services has grown exponentially. The overall affect of this globalization has yet to be realized, but in the short term for the middle and lower class echelon of thee fore mentioned economies, globalization has been devastating.In the first few pages of Chapter 1 â€Å"International Business (Competing in the Global Marketplace)† an example is given referencing the necessity for international healthcare due to the rising cost and inaccessibility to quality healthcare in the United States. The most interesting part of this example to me was the following statement. â€Å"Some insurance companies are starting to experiment with payment for foreign treatment at internationally ac credited hospitals†.(Hill, 2011) Initially I found this statement comforting in the fact that insurance companies were thinking outside of a microeconomic healthcare model in order to better serve the people that they insure. On a larger scale this statement is disconcerting. It is disconcerting in the fact that everything associated in our healthcare system from equipment supply to the education and utilization of our medical professionals is either being mismanaged or financial gouged by government and the private market. As a result of the gauging, like any other business cheaper goods and services are being sought out elsewhere.It is astounding that it is cheaper to fly to another country and have a major surgical procedure performed at a quarter of the cost then it would be if performed in the United States. â€Å"Globalization refers to the shift toward a more integrated and interdependent world economy. † (Hill, 2011) My concern is what does an interdependent wor ld economy mean for the micro economies of each participating nation. Larger corporations clearly have an advantage and need for globalization from a profitable standpoint, but it is not justcorporations who have something to loose or gain from globalization. The Globalization of markets from a trade perspective is great thing for consumers. The globalization of production is a bad thing for most major industrialized nations. By globalizing markets and trade people are allowed to experience and purchase a multitude of goods and services that would otherwise be unknown on an international scale. Globalization also allows companies to tap into foreign markets a lot easier. At the same time, globalization of production hurts each countries job market in some form.For example outsourcing-manufacturing production from the United States to countries that have a cheap labor force and fewer restrictions hurts the American workforce. In contrast countries that allow an influx of manufacturin g from foreign countries become dependent upon those companies much like a drug user becomes dependent on a drug. When those companies leave for whatever reason the aftermath can be disastrous. A good example of this is the Malaysian market. â€Å"Manufacturing industry is an important engine of economic growth for the Malaysian economy. In 1987, it contributed 19. 8% of the gross domestic product (GDP).That contribution increased to 24. 6% in 1990 and 44. 8% per cent in 2001. † (Tsen, 2005) Since foreign product manufacturing became such a huge part of Malaysia’s GDP they are subjugated to the changes in the micro economies in which the manufacturing corporations are dependent upon for sales. Most of the companies that the Malaysian manufacturing job market were subject to the micro economy of the United States of America. In 2008 a global financial crisis began to take shape and as a result the American consumer market infrastructure began too fail. As a result of th ese failing the Malaysian manufacturing market started to dissipate.This dissipation is reflected in the importation and exportation of goods from Malaysia. The ADBI Institute stated in a working paper by Shankaran Nambiar â€Å"Malaysia and the Global Crisis: Impact, Response, and Rebalancing Strategies†. â€Å"Two economic indicators that show the impact of the current crisis are exports and the industrial production index. Export figures, which were doing well in the first three quarters of 2008, took a downturn towards the end of that year (Figure 3). In January 2008, exports increased by 10. 4% (year-on-year), and more–or-less doubled to 20. 9% in April 2008.However, in October 2008, a negative figure was reported (-2. 6%), only to decline more deeply as the months progressed. In December 2008 a decline was registered (-14. 9%), which worsened in January 2009 (-27. 8%). Imports, which tend to follow export trends rather closely in Malaysia, reported a similar pat tern. Imports increased by about 11% (year-on-year) in February 2008 and exceeded 10% in the months of June and July 2008 (12. 5% and 15. 0%, respectively).Again, the change in imports fell into negative territory from October 2008, falling from -5. 3% in that month to -23.1% in December 2008 and dropping to -32. 0% in January 2009. † (Nambiar, 2009) This huge drop in GDP production was a direct result of the Malaysian economy being a slave to the foreign marketplace, particularly the United States. The financial crisis of 2007 and 2008 directly rivaled the Great Depression of the 1930’s, even more so because it became a Global Financial Crises. It was just not the United States. It was Germany, France, Spain, Italy, Greece, and Japan. All of these countries are tied together economically and therefore are subject to the validity of the consumer marketplace micro and macro economically.Britain, North America, and Hong Kong are tied together economically because of Globa lization each other economy are become more dependent on one another. If one economy begins to falter for whatever reason, the effects are felt globally. Globalization brings along a new level of responsibility and morality, a level that must transcend ethnic, religious, and cultural barriers and focus solely on the stability of their micro economies, with an emphasis on macro economical growth. Globalization is a balancing act that governments and corporations must manage responsibly or financial disaster will most likely ensue.